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Q1: Are you a manufacturer or a trader?

We are manufacturer ,our own factory is located in Liaoning province,China

Q2: How do you protect customer's right?

New Densen's work habit is to sign confidential agreement with own/outside factories all the time before start any project.

Also New Densen has signed confidential agreement with all its staffs.

Q3: How long shall we get the quotation?

Processing time for Enquiries :1-3 days

Q4: What is your payment term?

Payment term:

1)Pattern and tooling: 50% prepaid as order deposit; balance 50% paid within 10 days after samples approved.

2)Samples: 50% prepaid as order deposit; balance 50% paid within 10 days after samples approved.

3)Products: 30% prepaid as order deposit;70% paid before EX-work.

Q5: Will we have the property of the tooling?

Yes,tooling's cost is one-time charge,the property of toolings will be yours after pay off all the charges.

Q6: What shall we do if the quality is not meet our requirement?

If that is the case after we re-test,we can repay the payment or re-produce until it reach the quality